FAQ’s

OUR OFFICE OPENING TIMES FOR ORDERING AND ENQUIRIES!

9am-4pm Monday-Friday


WHAT DAYS DO YOU DELIVER?

We deliver Monday-Friday


HOW DO I ORDER ONE OF YOUR VEG AND FRUIT BOXES?

Ordering is nice and simple! All you need to do is set up an account online and go from there or give us a call. 


WHERE DO YOU DELIVER?

We deliver to all of Herefordshire and Parts of Worcestershire and Gloucestershire. For more information, please see our delivery information.


CAN I SET UP A WEEKLY ORDER?

Yes of course you can set up a weekly order, just select when ordering weekly, fortnightly, monthly or one off. 


HOW DO I PAY FOR THE BOX?

We accept different types of card payments, Direct debits and standing orders.  


WOULD YOU LIKE THE BOXES BACK?

Due to the current circumstances, we do ask that you recycle the boxes yourself, due to the virus we are just taking extra precaution to keep our workforce safe.


DO YOU GET TO CHOOSE WHAT GOES INTO THE BOX?

Unfortunately, at the moment you are not able to choose exactly what goes into your box! This purely is because at these troubled times the demand for food is so high, so some fruit and veg we cant get hold of from our suppliers!


CAN YOU GIVE ME AN EXACT LIST OF WHAT GOES INTO EACH SIZED BOX?

Unfortunately, there is no list of what exactly goes into the box, again due to what we can get from our suppliers! But we do always put the ‘essential’ items in; potatoes, carrots, onions, garlic, lettuce, cucumber, tomatoes and fruit (bananas, apples and oranges).


WHAT IS THE DIFFERENCE BETWEEN THE DIFFERENT SIZED BOXES?

The difference between the small, medium and large is just quantity, most of the boxes contain the same vegetables and fruit. We suggest the small box for 1-2 people. The medium box for 3-4 and the large for 4+. 


CAN I SWAP OUT VEG AND FRUIT FOR OTHER VEG AND FRUIT?

Within-reason we are more than happy to accommodate those who wish to change items. Please let us know if you are allergic or dislike any veg or fruit and we can swap them out for you!


CONTACT INFO

Email – Ed@thefruitandvegstop.co.uk